Software improves processes and data quality

Infrastructure modelling tool used by utilities sector

MidCoast Water (MCW) delivers water and sewage services to the Manning and Great Lakes communities of New South Wales, supplying 11 billion L of water per year to 35,000 households spread over 7000 km².

The geographical information system (GIS) and procedures being used by MCW were not meeting its business needs and needed an update. It needed a solution that could address GIS integration issues and increase productivity.

Autodesk Topobase software consolidates isolated stores of CAD and GIS data into a central spatial information database. The solution integrates infrastructure design and management, giving MCW easier access to accurate design, and spatial and asset information that can help it make better decisions, manage infrastructure assets more efficiently and enhance data quality. In addition, MCW can now manage maintenance of all its physical assets, including scheduling and parts required.

The software manages all events in the life cycle of MCW’s infrastructure assets, helping to both protect vital infrastructure and give it the power to control and manage its own environment. For example, when MCW needs to perform maintenance or replace an ageing section of water utility pipe, engineers create construction plans for the project, determine which residents must be notified and schedule the project. Once field staff have replaced the pipe, engineers add relevant information and register the project as complete - all within a single environment.

“Not only can MCW maintain the accuracy of the data and provide visual indicators of potential problems, but also, in our maintenance planning process, we can communicate those plans more quickly and easily. With this solution, we can automate letter generation to affected residents, helping to ensure that they are aware of, and prepared for, any disruption in service.” says Brendan Soustal, GIS manager for MCW.